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0x80070185 Error in OneDrive: 4 Ways to Fix It
Get more storage to accommodate the increased file size
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
OneDrivefeatures a sharing feature that allows you to access any file in your OneDrive from anywhere. This makes it easier for users to access their files or even during a presentation.
Whereas this feature is helpful most of the time, users have since come up to complain about not getting access to the files. To be precise, an error comes up that saysError 0x80070185: The cloud operation was unsuccessful.Find out why this happens and how to fix it here.
Why does the 0x80070185 error occur in OneDrive?
The error 0x80070185 in OneDrive occurs when users try to access shared files. In this scenario, once one user clicks or downloads a shared file, it becomes inaccessible to other users.
Some of the reasons why this happens include:
How can I resolve error code 0x80070185 in OneDrive?
Before attempting the slightly complex solutions, try the following:
1. Pause and resume syncing
Pausing syncing and resyncing in OneDrive does not delete any files on your computer. It just pauses the process until you decide to resume it again.
When you pause syncing, all changes made to documents or images on your computer since the last time you synchronized with OneDrive are copied to the cloud. It’s useful when you wait for an update to arrive on your computer.
2. Run the Windows Store apps troubleshooter
3. Get more storage
Once you have acquired more storage, restart OneDrive again and try opening the problematic file again.
4. Reset OneDrive
If none of the above works, try reinstalling the application. This can help with any issues or corrupt files making the program behave abnormally.
Elsewhere, users also complained ofOneDrive in a continuous syncing loop. If this sounds familiar, visit our detailed article for recommended fixes.
You may also come across theOneDrive error 1001, so don’t hesitate to check our expert guide for some answers.
Let us know of any other solutions that may have worked for you in the comment section below.
More about the topics:cloud software,onedrive
Claire Moraa
Windows Software Expert
Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.
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Claire Moraa
Windows Software Expert
With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.
