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Cisco Webex Service High CPU Usage: 3 Ways to Stop it

Everything you need to balance the CPU usage of this tool

2 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

The fixes in this guide are confirmed adequate for the Cisco Webex Service’shigh CPU usageand do not need any technical know-how.

How do I fix high CPU usage on Webex?

How do I fix high CPU usage on Webex?

1. End the process

If you are experiencing the Cisco Webex Service’s high CPU usage when you are not using the app, the best thing to do is to end the task in the Task Manager. This has fixed the issue for many users.

2. Enable hardware acceleration

If the Cisco Webex Service is registering high CPU usage during video calls, you might need to enable the hardware acceleration feature to make it normal. This feature help encode your self-view video better, thereby balancing the CPU usage.

However, it is essential to note that hardware acceleration is only available on Intel and Mac CPUs. So, if you can’t find it on your PC, know it is unavailable.

3. Uninstall and reinstall the app

Many users have been able to fix the Cisco Webex Service’s high CPU usage by simply reinstalling the app. So, if the earlier fixes do not work, you should go for the jugular too.

That’s about for this frustratinghigh CPU usageissue. Feel free to let us know the solution that helped you solve it in the comments below.

More about the topics:High CPU usage

Ola-Hassan Bolaji

Windows Hardware Expert

A Computer Engineering graduate, he has spent most of his life reading and writing about computers.

He finds joy in simplifying complex topics into simple solutions for PC users. The quality of his work and providing step-wise tested and proven solutions to PC issues are all that matter to him.

Away from computers, he is either reading or watching football!

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Ola-Hassan Bolaji

Windows Hardware Expert

He’s a Computer Engineering graduate who has spent most of his life reading and writing about computers & operating systems.