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Cortana Isn’t Available With This Account: 7 Fixes to use

Easy steps to use the MS virtual assistant

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

In the world of virtual assistants, Microsoft’s Cortana is a renowned reliable, intelligent personal assistant. However, some Windows 10 users may encounter an issue where Cortana is not available with their account.

This can be frustrating, especially for those who rely on Cortana to streamline their daily tasks.

This article will explore why Cortana may not be available with your account and provide solutions to help you resolve the issue.

Why does it say Cortana is not available?

There can be several reasons why Cortana may not be available with your account. Some of the most common reasons are:

One can face system errors when trying to activate the OS assistant, including Cortanamissing Windows 10, Can’t findCortana, No Cortana Windows 10, Can’t turnCortanain Windows 10, and Can’t enable Hey Cortana.

So, we’ve put together a few solutions to help you deal with this issue.

What can I do if Cortana isn’t available with this account?

1. Check the region settings

This neat little trick lets you tryCortanaeven if you’re in a country that doesn’t support it.

We must warn you that changing your system country or region might have some consequences, such as a change in the default currency or time and date format.

In addition, Microsoft Store might show you the apps designed for your newly-selected country.

If you need to download an app available only in your initial country or make a purchase, you can easily switch it to your original country, as we showed before.

2. Disable the antivirus

Third-party antivirus programs are sometimes a silent blocker of Windows 10 features. The antivirus will protect you from malicious attacks but can also disable some vital system functions.

To see ifCortanais among those functions, disable your antivirus for a couple of minutes, and try to activateCortanaagain.

If you succeed, your problem is solved.

However, leaving your device unprotected is dangerous, especially since you can find avaluable antivirus alternativethat protects your system without much interference.

3. Enable Windows Search service

Enabling the Windows Search service can help resolve the issue of Cortana isn’t available with this account because Cortana relies on the Windows Search service to function correctly.

The Windows Search service is responsible for indexing the files on your computer and providing quick search results when you use the search bar.

If the Windows Search service is not running, Cortana will not be able to access the indexed data and may not function correctly.

4. Run the Search troubleshooter

5. Turn on the location

6. Restart the Cortana process

7. ReinstallCortana

This is as far as we will discuss. However, it should be enough to help you if you get the message that Cortana isn’t available with this account.

While not all solutions may be appropriate, you should try whatever seems the best for your situation.

Lastly, let us know if one of these solutions helped you activate Cortana on your Windows 10 devices. You can use the comments sections.

Cortana Isn’t Available With This Account: 7 Fixes to use#

Why does it say Cortana is not available?#

What can I do if Cortana isn’t available with this account?#

1. Check the region settings#

2. Disable the antivirus#

3. Enable Windows Search service#

4. Run the Search troubleshooter#

5. Turn on the location#

6. Restart the Cortana process#

7. ReinstallCortana#