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Dell Laptop Black Screen: 5 Ways to Quickly Fix it
It’s generally a software issue to blame!
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Dell is one of the most popular computer manufacturers across the globe and is known for delivering quality products. Yet, some users report issues with it. The most common being, a black screen on a Dell laptop.
Black screen issuesare not new and affect all computers, be it a desktop or a laptop. And the underlying cause is often difficult to identify, given the large number of issues that can trigger the problem.
Also, while some users get a black screen on a Dell laptop after powering on, others find it after the Dell logo. No matter what, a well-researched approach should help you fix things. Keep reading to find out!
What causes the Dell laptop screen to go black?
Here are the primary reasons you come across a black screen on a Dell laptop running Windows 11:
How do I fix a black screen on my Dell laptop?
Before we move to the slightly complex solutions, here are a few quick ones to try:
If none work, move to the fixes listed next.
1. Update the graphics driver
One of the fixes that worked for most users when faced with a Dell laptop’s black screen in Windows 10 was toupdate the graphics driver.
Though there’s always the possibility that the OS can’t find a newer version, and you would have to head to themanufacturer’s websiteandupdate the driver manually. And once done, make sure todisable automatic driver updates in Windows.
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2. Uninstall recent Windows updates
In many cases, users found that when the Dell laptop’s black screen won’t turn off, it was a recent OS update to blame. And uninstalling Windows updates did the trick.
3. Reset the BIOS
Often misconfigured settings in the BIOS, especially those introduced after an update, can lead to a situation where the Dell laptop has a black screen, but the keyboard is lit up. And a quick fix here is to reset the BIOS to its default.
Another way to load BIOS defaults is to remove the CMOS battery placed within the laptop. So, if you could open that back panel, unplug the battery, wait for a minute, and then put it back in.
4. Perform an in-place upgrade
When the other software solutions fail to work, a repair upgrade often helps if you see a black screen with caps lock on in a Dell laptop. Though it takes a few hours to complete, you don’t lose any files or apps.
5. Contact the manufacturer or a repair shop
If nothing else works, the last option is to visit a certified Dell repair center or contact theDell support team.
We don’t recommend opening the laptop to examine the components and connections. Let the experts deal with it. And once they are done, you will know the problematic component and the repair price. Proceed as you deem fit!
By now, you know how to restart a Dell laptop with a black screen and should have things up and running.
Before you leave, check the mosteffective PC best repair toolsand get one to eliminate such issues before they become a problem.
For any queries or to share the solution that worked, drop a comment below.
More about the topics:Black screen issues,Dell computer issues
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
