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Easily Check Your FedEx Claim Status & Get a Case Update

Looking for a FedEx case update? Here’s how to easily check the status of your claim

2 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

As a Fed Ex customer, you can file a claim for concealed loss, visible or concealed damage,deliveryor payment delays, non-delivery, or misdelivery. Obviously, you will also be able to check your FedEx claim status.

One should file a complaint within 21 calendar days. Additionally, all supporting documentation must be filed within 9 months of thedeliverydate.

How long do FedEx claims take?

According to FedEx, a claim will normally take no more than 7 business days to be solved. Nevertheless, the procedures are liable to take longer if additional verifications are required.

This is why we suggest you present all the necessary documents and retain the original package as well.

Here’s how to file a claim with FedEx:

Alternatively, you can call the FedEx support number (which differs, depending on where you’re located) and ask for more information about yourdelivery.

If yourdeliverydeclared values were more than $100, make sure to have all the documents at hand related to your purchase/delivery.

Now, what happens after FedEx claim? After filing a complaint, you’ll receive a confirmation email, which includes a FedEx claim tracking number or as it’s widely known, a FedEx case number.

How do I check on my FedEx claim?

This is how you can easily request a FedEx claim status update. Again, you can call theFedExsupport number and request the status of your claim, based on the claim tracking number.

FedExsettles most cases in 5 to 7 business days unless additional time for research is needed. Obviously, they will notify you if that is the case.When a claim is settled, you receive a confidential envelope withFedEx‘s official response.

We truly hope that any claim you file withFedExgets a satisfactory reply. If you want to share your experience withFedEx, use the comments section below.

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.