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Error Authenticating With Venmo: 6 Ways to Fix it

Locked out of Venmo? Disabling your VPN is the answer

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Money is always a sensitive issue, especially when you have problems sending or receiving it. The rules are a bit stringent with financial apps, so it’s no surprise that Venmo may fail to authenticate your account or even transactions at times.

To get around this issue, you must verify that you’re the true account holder, but if your efforts prove futile, we show you how to get around it.

Why do I keep getting an error on Venmo?

How do I bypass the authenticating error on Venmo?

A few basic checks before you begin troubleshooting include:

1. Clear app cache

If you’re using the Windows app, you can alsoclear app cacheto reset it back to default settings.

2. Reset your password

When you’re on the login page, instead of entering your password, click on theForgot Passwordoption and enter the email account associated with your Venmo account.

You’ll then receive a reset password which you should change and get access to your account again.

3. Disable your VPN

4. Delete cookies, cache and history from your browser

5. Reinstall the Venmo app

Also, remember toget rid of any remnant filesthat may have corrupted the app in the first place to ensure your fresh install does not inherit such problems.

6. Contact customer support

If you’ve tried all the above but still can’t get into your Venmo account, there’s a high possibility that your account has been hacked.Trust wallets can be hacked, so the customer service team may be able to help. Sometimes it is an isolated issue that needs to be looked into.

You can email, call, or fill out a form explaining the problem in detail, and thesupport teamwill get back to you. If proven to be the legitimate owner of the account, you should be able to log in with no difficulties in no time.

What are the safety considerations when troubleshooting Venmo error messages?

These safety precautions will ensure you limit the risk of your account getting compromised. Alternatively, you should consider storing your funds in hardware wallets, but even these occasionally get hit with similar errors, like yourTrezor is not recognized.

Other times, it’s just a regular glitch that happens with like apps, and you find that it’s down or not working, just like whenMetamask is not working.

So there you have it. Now you know how to resolve the most common issues that could be blocking you from accessing your Venmo app.

Is there any solution that worked for you that is missing from our list? We’d love to hear about it, so drop us a comment down below.

Error Authenticating With Venmo: 6 Ways to Fix it#

How do I bypass the authenticating error on Venmo?#

1. Clear app cache#

2. Reset your password#

3. Disable your VPN#

4. Delete cookies, cache and history from your browser#

5. Reinstall the Venmo app#

6. Contact customer support#

What are the safety considerations when troubleshooting Venmo error messages?#