Share this article
This article is translated in
Improve this guide
FIX: Adobe error code 109 [Problem reading this document]
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
This article is translated in
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Some Adobe Reader users have stated that anAdobe Readererror109error messagepops up when utilizing that software. Theerror messagestates:
There was anerrorprocessing this page. There was a problem reading this document (109).
Another type of error message is also this one:
The document could not be saved. There was a problem reading this document (109).
Consequently, they can’t open PDF documents when thaterror messageappears. Theerrorcan also block users from saving or printingPDFs.
If thaterror messagepops up for you inAdobe Readeror other Adobe software, check out some potential resolutions for it below.
How do I fix the Adobe Reader error 109 on Windows 10?
1. Install the latest Adobe Reader
Like any other good software,Adobe Readerreceives constant updates, new functionalities, and bug fixes. All of them are delivered via software updates.
For example, an error 109 dialog box error is shown to have been fixed in a hotfix patch. If this is your error or not, having the latest and greatest is a good idea.
Did you know that if a PDF file was created in a newer version of Adobe Acrobat Reader than the one you have installed, you might have trouble opening it? Another great idea to keep things updated.
We recommend you download the latest version of Adobe Reader in order to be sure you have it all working.
2. Repair the PDF
Error 109 can also be due to a corrupted PDF file. Sofixing a corrupted PDF filemight fix error 109. You can repair PDF files with theStellar PDF Repair Tool.
The process is quite simple thanks to the easy-to-use interface. Open Stellar and add your PDF file. You could also add multiple files since batch processing is available.
With the file(s) selected, click on the Repair button to start the process. After that, you can see a preview of the repaired file(s). If everything is ok, save the new file(s) and you are done.
3. Select the Repair installation option
Adobe Reader includes aRepair Installationoption that might come in handy for fixing theerror109. That setting repairs the software’s installation files.
4. Don’t open PDFs with the Adobe Acrobat DC Chrome extension
If you’re utilizing the AdobeAcrobatDC Chrome extension to openPDFs, save thePDFto a folder so you can open it with theAdobe Readerdesktop software outside the browser.
Adobe’s browser extensions aren’t always as reliable as its standalone software for openingPDFs. APDFwill not open if there’s a corrupted browser plug-in.
5. Open the PDF with alternative software
If you’re sure thePDFis not in any way corrupted, try opening the document with alternative software.
That might not really be a fix for error 109, but we strongly recommend usingalternative PDF softwarethat might at least open the document.
Not only it will be able to open almost any kind of file you have on your computer, but you can also print and convert files from one format to another.
And if you might need to quickly edit a document or make small changes to a photo, you can do that right within this software.
The latest version provides light and dark themes alongside the new user interface making it a joy to use it.
⇒Get File Viewer Plus 4
6. Download the PDF file again
It might be the case that there’s something up with thePDF file. If it didn’t download correctly (otherwise a partial download), thePDFmight be corrupted. So, if you already downloaded thePDF, download it again.
Those are a few resolutions that might fix theAdobe Readererror 109issue. We hope these recommendations from our list were helpful. For more suggestions, feel free to share it in the comments section below.
More about the topics:Adobe Acrobat Reader
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
