Share this article

Improve this guide

Fix: Couldn’t Install Updates Because the PC Was Turned Off

Issues with Windows Update service will prompt this issue

6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Installing updates on Windows computers allows you to install patches and builds to help fix bugs and improve system performance. You can install updates for a particular app or the update system.

However, users report We couldn’t install some updates because the PC was turned off error message when initiating the update process. It impedes the update from installing.

Also, we have a detailed guide on theSomething didn’t go as plannedupdate installation erroron Windows 11.

Why do I get couldn’t install updates because PC was turned off?

Why do I get couldn’t install updates because PC was turned off?

We couldn’t install some updates because the PC was turned off error on Windows 11 shows up while trying to run Windows Update. It occurs when updating via the Settings app compared to other means.

Some notable factors that may cause the error are:

These factors may vary in different systems. Nonetheless, we’ll discuss some basic steps you can follow to fix the issue and get the update installation process working smoothly.

What can I do if I couldn’t install updates because PC was turned off?

What can I do if I couldn’t install updates because PC was turned off?

Before trying any advanced troubleshooting steps, go ahead with the following:

If you can’t fix the update installation issue, proceed with the troubleshooting steps below:

1. Perform a Clean boot on your PC

Performing a Clean boot stops services interfering with other features on your PC from running when you boot the system. It prevents them from launching when you start the update process.

2. Run Windows Update Troubleshooter

The Windows Update troubleshooter will repair issues causing the Windows update not to work and problematic installation on your PC.

Also, this solution might be effective If the error popsWe couldn’t install updates because there’s a problem with the date and time.

3. Reset the Windows Update process

The above steps willrepair the Windows update processand fix the issues in Windows update services settings. Also, it can clear the outdated caches on your PC.

4. Disable Windows Firewall

Disabling the Windows Defender Firewallon your PC will resolve any interference it’s causing in the update installation process.

5. Run Windows update via the Command Prompt

The computer restarts after the installation process is complete, and you should be able to install your updates.

6. Clear Windows Update cache via File Explorer

You can check our guide onwhat to do if File Explorer keeps crashingon your PC.

Alternatively, you can check our guide onfixing slow Windows updateson their PCs. Also, we have a detailed guide onWindows Update error 0x8007045band some fixes.

If you have further questions or suggestions, kindly drop them in the comments below.

Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world.

He also enjoys gaming, writing, walking his dog, and reading and learning about new cultures. He also enjoys spending private time connecting with nature.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills.