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Fix: DNS Isn’t Resolving Xbox Server Names

Discover quick solutions verified by our experts

2 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

TheDNS is not resolving Xbox server nameserror is one that arises on the Xbox One. This is aDNS (Domain Name Server) networking issuein which the Xbox console can’t connect to the Internet.

The issue usually arises for users utilizing wireless network connectivity. If you’re wondering how to fix thaterror, check out the potential resolutions below.

How do I fix DNS not resolving Xbox server names?

How do I fix DNS not resolving Xbox server names?

Before we proceed, try these quick tricks first:

If none work, move to the solutions listed next.

1. Restart the Xbox console and router

2. Change the DNS to Google DNS

Someusershave said they’vefixedtheDNSis not resolvingXboxservernameserrorby changing theirDNStoGoogle. To do thaton theXbox One:

  1. Turn theconsoleon.

  2. SelectSettingson theconsole’smenu.

  3. Then selectNetworkto open the options shown directly below.

  4. SelectAdvanced settings>DNSsettings.

  5. SelectManualto open the PrimaryDNSboxes shown directly below.

  6. Enter8in eachoneof the four PrimaryDNStextboxes. Thus, the full number entered across all four boxes will be 8888.

  7. Press theEnterbutton on the inputkeyboard.

  8. For the secondaryDNS, enter 8844 as in the snapshot directly below.

  9. PressBtosavethe changedDNSsettings. Thereafter, it willcheckyourconnectionand hopefullydisplayaYourconsoleis connected to theinternetmessage.

3. Change your Wi-Fi channel width to 20Mhz

Selecting the 20Mhz channel width for your router is another potential resolution for the Xbox DNS server names error if that’s not its current channel width.

Those potential fixes are worth a shot. Although not guaranteed for everybody, one or more of these resolutions might fixDNS is not resolving Xbox server nameserror on Xbox One and other consoles.

Before you leave, find out how toreduce packet loss in downloads on Xbox.

Tell us which fix worked for you in the comments section below.

More about the topics:xbox

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.