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Fix: Error Occurred While Sending Your Reset Password Mail
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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At some point, we have all been in a situation where password recovery was the only option. To reset the password, most platforms send an email. But, the problem arises when users see theError occurred while sending your reset password mailmessage.
The problem can go on for a long time depending on the underlying cause, so you will have to manually troubleshoot it to quickly reset the password.
Let’s see why you see theError occurred while sending your reset password mailmessage and the solutions for it.
Why is my password reset email not sending?
When the password reset email is not received, it’s most likely a server-related issue at the platform’s (one sending the email) end. Or, your email service could be down as well. Other than that, you may have aspam filter installedthat is filtering out the password reset emails.
Some other similar error messages include:
How long is a password reset link valid?
Every platform sets a different timeline regarding the validity of the password reset link. For most, this time is set to 24 hours. But the more secure ones keep the validity between 1-4 hours. Whatever be the case, the email will always mention the validity of the password reset link.
Now, let’s head to the solutions forError occurred while sending your reset password mailmessage.
What can I do if my email password recovery doesn’t work?
1. Check if the email address entered is correct
First, check if the email address entered by you is correct. In most cases, it’s an incorrect email address that causes the issue.
While most platforms would identify and inform that the entered address is incorrect, some do not, and instead throw theError occurred while sending your reset password mailissue. Also, you may try re-logging into your email account.
2. Check the Spam folder
As discussed earlier, the filtering system in your email service might have identified the password reset email as spam, and sent it to that folder instead of the inbox.
So, head to the Spam folder and check if the email lies there. In case you still can’t find it, try the next method.
3. Try another method to reset the password
Most platforms offer more than one method to recover your password. If you have set security questions while creating the account, use it as a recovery method.
Also, check if the platform offers account recovery through the configured phone number by sending a text message with the link or code. This is why it’s always recommended that you set more than one recovery method when registering on a portal.
4. Wait for the servers to start working
If none of the methods work, it’s likely that the platform’s server is down. Here, your only option is to wait for it to start working again.
For big corporations like Facebook, Twitter, or Google, such issues are fixed within a few hours. In case it’s a relatively smaller platform, the time period might be slightly more. It’s best that you get in touch with their support team to fix theError occurred while sending your reset password mailissue.
Also, do not hesitate to discover thebest password managersthat safely store your passwords, thus negating the very need for recovery.
Finally, tell us which fix worked for you in the comments section below.
More about the topics:email,Password issues
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
