Share this article
Improve this guide
FIX: Hulu error codes PLAUNK65 and PLRUNK15 in 5 steps
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Hulu error codes PLAUNK65 and PLRUNK15 fall into the category of playbackerrors, which the service seems to get a lot lately.
Before contacting Hulu’s support department and get a general answer that they’re looking into the situation, your only option is to try and fix the problem yourself.
Luckily, there’s a list of common troubleshooting steps that you can try and hope to get your service up and running in no time.
How do I fix PLRUNK15 error code (for Roku users mainly)
1. Force stop the Hulu app
This is just an immediate solution to make sure that all features of the app are turned off and the app can restart anew. So just exit the Hulu app. Additionally, you can turn off your device and power on again, then restart the app.
2. Uninstall/reinstall the Hulu app
This will force a fresh and updated app to be installed, at the same time, removing streaming history and cached files.
3. Allow ads/uninstall the ad blocker
When you’ve checked theLimit Ad Trackingoption in the Settings menu or if you’ve installed a specific ad blocker to enjoy an uninterrupted streaming experience, this might have also messed with the actual functioning of the app.
Try to allow ads or to uninstall the ad blocker to see if video streaming is resumed.
4. Update your Roku device
This is to make sure that you have thelatest firmware installed.
5. Fully restart your Roku device
This helps torefresh your connection and improve streaming conditions. You only have to turnoff yourRokudevice, unplug it from the power source, wait for a few minutes then plug it back in and power back on. Restart the Hulu app to see if the issue has been solved.
6.Use a better app for your TV
After you fully restart your Roku device and it still does not work properly, we recommend you to add Disney+ from the Chanel Store on Roku’s official website.
If you want a different experience on Roku TV, like unlimited streaming and downloading your favorite originals from Pixar, Marvel, Star Wars, Disney, National Geographic, ad-free entertainment, the capacity to watch on 4 different screens at once, and much more, this is the best choice by far. Disney+ is compatible with hundreds of Roku TV models and accessible anytime, anywhere.
⇒ Get Disney+ now
An additional solution for error PLAUNK65
Error PLAUNK65 is not as common as PLRUNK15. It can also occur not only onRoku, but also on mobile devices, Play Station or smart TVs.
The above-mentioned solutions should work to recover streaming functionality altogether. Nevertheless, we recommend an additional one, namely clearing cached data.
On devices running onWindows,Android, oriOS, cached data is usually found in the storage/privacy section of the Settings menu.
You can also use professional software to get rid of unnecessary files, such asCCleaner. After downloading and installing the tool, run a scan, and allow the program to remove all unwanted files.
ForPlay Station, you have to completely turn off the device, unplug the power cord from the back of the device, wait for a few minutes, then plug the cord back in and restart the device.
OnApple TVyou need to uninstall and reinstall the app to clear cache and data.
ForXbox Onesee the following steps:
More about the topics:Hulu Errors
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.