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FIX: Internet Explorer 11 has Proxy Problems After Update
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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More trouble’s ahead forWindows 10, Windows 8.1 users who’re trying to useproxy serverswith theirInternet Explorer11browsers. Here’s what one of them has been saying about the problem:
Today morning I “successfully” installed a dozen updates to windows (detailed below) and now thebrowsers(FFox 29/IE11) and my email client (Thunderbird 24.5) do not work. Other programs seems to be fine. I narrowed down the problem to proxy settings. I did not used aproxybefore. But now those programs that do not attempt to use aproxy, like Skype, Remote Desktop client, an FTP/WebDAV client — do work. What is more, when I start Fiddler,IEand FFox begins to work — as long as Fiddler is capturing the network traffic. (This is how I can write here now.) But I still cannot read email!!
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How to fix Internet Explorer 11 proxy issues
The user who has submitted this problem on the Microsoft Community forums is quite experienced, so this seems to be a problem from Microsoft’s back-end. Here’s what else he tried to fix the problem:
Of course I checkedInternet Options/Connections/LAN settings. First time all checkboxes were cleared. I turned “Automatically detect settings” on, but it changed nothing. Not even after reboot. I also tried “netsh winhttp reset proxy” from admin prompt. It said: Current WinHTTP proxy settings: Direct access (noproxy server). but nothing changed.
I have Hyper-V turned on. I have 2 virtual switches, one external and another internal. Now I disabled the internal switch’s network interface (because it has a different IP address), for the case if it confused something, reboot, but no help. Please help me to recover from this situation. Reinstalling everything would be a nightmare, becuase of so many custom software configuration. Here is the list of Windows updates that claimed to be “successful”:
The same users says that the issue disappeared only after a good number of reboots, only to return and become even more annoying. Despite several workarounds, the problem is still there and not a single Microsoft representatives has reached out to offer a fix. Here’s how the latest reply looks like:
I found it to be non-deterministic: thebrowsers/email client are working after one reboot and doesn’t work after another (I use ffox but also try withIEwith settings reset. Both of them cannot download anything on http/https but apparently have no problem with accessing the name server. Theproxysettings are empty in every location I’m aware of),despite that I change nothing between reboots, and this happens in safe mode, too (safe mode with networking), and the problem is present more often than not.
Since it occurs in safe mode and non-deterministically, I did not bothered with “clean boot” (disabling all non-M$ services and start-up programs), because if the problem disappears I cannot tell whether it was the result of my action or it simply wasn’t occurring at that time. When the problem doesn’t occur, I can use the system as intended, and this state remains after hibernation. Thus my work-around currently is to avoid reboots for several days. But it is terrible for a developer who always have to know what his machine is doing exactly to know that with every reboot I risk the ability of accessing emails for an unpredictable period.
Also, make sure that you’re using the correct proxy settings forInternet Explorer. For more information on the correct proxy configuration to use, go toMicrosoft’s Support Pageand follow the instructions available in their guide.
So, if you happen to know a working fix, we’ll be more than happy to hear it. Until then, we’ll be keeping a keen eye on the topic and update it once and if a working solution will be provided.
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More about the topics:Internet Explorer Issues,Proxy settings,windows 10 fix
Radu Tyrsina
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).
For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.
Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.
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Radu Tyrsina