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FIX: Microsoft Solitaire error code 124
7 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Most, if not all gamers have come across error messages while trying to play their favorite games whether that’s on their Xbox consoles or Windows computers.
Microsoft solitaire collection error code 124may be caused by loss of network connectivity, or if the online game service is unavailable.
They may also be displayed when you try to save the game or the game files have become corrupted.
Usually, Microsoft releases the error codes (mostly known), and their corresponding issues, so if your error code starts with 101, there’s something not quite right with the news feature, or a file is missing from the manifest.
Anerrorwith the code 107 means something is preventing the game from downloading so you need to check your internet connection, antivirus program and ensure the game is whitelisted.
If you’re gettingSolitaire error 124orerror101_107, it’s probably within that range of issues, but here are some known solutions to help resolve the issue.
How can I fix Solitaire errors 124/ 101_107?
Solution 1: Run App troubleshooter
This fixes some issues that prevent apps from running such as screen resolution, and incorrect account or security settings.
Check whether you are able to playSolitaireagain. If not, go to the next solution.
Solution 2: Run Windows Update troubleshooter
This tool automatically detects and fixes the most incorrect settings on your computer that brings the Solitaire error 124/ 101_107/and prevent you from running any updates.
Solution 3: Check that Windows Updates aren’t stuck
If you’ve checked for Windows Updates and there was no problem there, try checking if there are some updates that are stuck because some do get stuck for various reasons.
Solution 4: Check if Xbox Live is down
Sometimes the network on Xbox goes down, in which case you can check and log in then click Support to see if it says Xbox Service is up or Xbox Service is limited or Xbox Service is down.
It is down or limited, you may not be able to log in to your game till it is fixed.
You might also be interested about the best Solitaire apps for Windows 10 users
Solution 5: Create new user profile and try setting up from there
You can create a new user profile then change settings to administrator privileges, and check ifSolitaireerror 124/ 101_107/ persists.
Here’s how you can create a new user profile:
If the issue goes away, then it may mean your other user profile is corrupted. You can try the following in case of a corrupted user profile:
Check whetherSolitaireerror 124/ 101_107/ goes away when using the newly created account. If it does, then you can eitherFix the old user accountor migrate to the new account.
Solution 6: Uninstall and reinstall Microsoft Solitaire Collection
If you usually don’t log in toSolitaire, uninstalling the app will erase all your games and progress.
If you do log in toSolitairebefore you uninstall, all your data will be saved in the cloud, and any saved games will not be lost when you uninstall and reinstall Microsoft Solitaire Collection.
You can then pick up where you left off in the game you’re currently playing.
Solution 7: Make sure your firewall/anti-virus isn’t blocking the app
Sometimes having multiple firewalls, antivirus or malware programs, may at times prevent you from performing certain tasks or run processes on your computer.
If this is the cause of the issue, turn either of the three off temporarily then try to log in again.
Ensure you turn these programs back on immediately after you’re done toprevent hackers, viruses, and worms from damaging your system.
The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use.
Check the documentation for your antivirus or firewall software to open settings and ensure that the software is not blocking the app.
If your antivirus or firewall has an app whitelist, make sure that your Xbox Live-enabled games are on this list.
Solution 8: Clear your Windows Store cache
Solution 9: Uninstall and reinstall the game with a clean Windows Store cache
This should be one of the last resort methods. Ensure you’re connected to Xbox and save your game data. If not connected, you may lose all your game progress.
Solution 10: Clear Disk cache
This is another last resort method. Connect to Xbox Live and save your data before doing this otherwise you’ll lose all your game progress.
Were any of these solutions helpful? Let us know in the comments section below.
Microsoft Solitaire Collection is already installed in Windows 10. Did you know that there areother solitaire games out there?
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More about the topics:Microsoft Solitaire Collection,xbox
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
