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FIX: Sorry, we’re having trouble getting your notebook

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

OneNoteClass Notebook andMicrosoft OneNotehelps the entire class to store notes, links, audios, videos, attachments, and more. Unfortunately, certainerrorscan appear, and in today’s article we’ll show you how to fix them.

How to fix Microsoft Teams We’re having trouble finding your notebook error?

How to fix Microsoft Teams We’re having trouble finding your notebook error?

Based on a discussion thread in theMicrosoftforum, in some cases, it appears that the link from OneNote Teams that was broken. In such cases, to get access to the OneNote files:

2. Refresh the user profile

If you’re getting thiserror, perhaps you can fix it simply by refreshing your profile. Sometimes, the simplest solutions work best.

3. Try accessing OneNote through an app

Some of the most efficient workarounds that you can use are the following:

4. There could be a temporary outage/server issue

This error can appear due to a temporary outage. If that’s the case you may wait for some time to see if the server is back up and working.

Alternatively, you can try to access their notebooks via OneNote.com.

5. Change the site’s address

If the Sorrywe’re having trouble getting your notebookTeams error still appears, you can fix it by doing the following:

But, if the tab is still intact and it yet cannot open OneNote, here’s what you can do:

Alternatively, you can also remove the notebook via the below steps:

Here you are deleting the notebook that was opened when you clicked on the Notebook tab. But, if you want to remove the team tab since it won’t reconnect with the notebook again, here’s what you can do:

If as an admin you still cannot remove the tab (no Remove option) and theerrorstill shows up, go to Team settings and check permission.

Alternatively, the tab can also be deleted from the Team browser version.

The final thing to check would be the subscription, since onlyOffice 365for Education automatically comes with a OneNote Tab. So, if you are not usingOffice 365, you may create a new team and re-check if the OneNote Tab will be a default option.

Sorrywe’re having trouble getting your notebookhas been aconsistent issue with the OneNoteandMicrosoft Teams. Theerrorstill keeps affecting users randomly every now and then. It mostly turns out to be a server issue.

We hope that we could help you fix theerrorwith one of the above solutions.

To use Staff Notebook, go to your class team, navigate to the General channel and click on the Staff Notebook tab where you can edit the existing pages or add new ones.

To duplicate notebooks in OneNote, navigate to the EDU Notebooks tab, right-click on the notebook you want to duplicate, and click onSave a copy.

[wl_navigator]

More about the topics:Microsoft Teams,Microsoft Teams Error Codes,productivity software

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.