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FIX: There was a problem connecting to Gmail

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Google’s webmail service is fast, smooth and functional, but sometimes you might getThere was a problem connecting toGmailerror.Do you also have problems withGmail? Here’s what the causes of the blockage can be and how to get your mailbox back up and running.

What to do if Gmail has no connection?

1. Check your extensions

Is the network stable and does it load other web pages? If so, it’s possible that your extensions are causing theThere was a problem connecting toGmailerror.In this case, simply deactivate them or uninstall them permanently. To see the active extensions and deactivate them, follow the next steps:

2. Wait it out

If you see the message “Temporaryerror(502)” when you attempt to accessGmail, it means that the mail service is temporarily out of order.

Thiserrorusually resolves quickly, so try logging in again after a few minutes. Even if you can’t log in at that time, your messages and personal data are still safe.

3. Check if your mailbox is full

There was a problem connecting toGmailerrorcan occur if the mailbox is full and needs to be emptied. Google provides 15GB of total storage betweenDrive,Gmail, and Google Photos, and in case you’re hosting large files, it’s possible that your mailbox is full.

Free up space in the mailbox by accessingGmailfrom another browser (eg.Firefox) and remove old emails and files. To emptyGmailin one go, you can use a very useful and little-known filter.

For example, do you want to delete allmaildating back to before January 1, 2015?In the search bar, typebefore: 01/01/2015and you will see the oldest messages. Now select the message that you want to remove.

4. Cache and cookies

Another reason forThere was a problem connecting toGmailerrorcan be your cache and cookies. In general, deleting the cache from GoogleChromeis always useful when you are having problems browsing and your computer is slowed down.

Just go toSettings > Show advanced settings> Clear browsing data.Now select the data you want to remove.

5. Use Gmail HTML

You should know that in addition to the standard web version ofGmailthere is another one, much simpler version available. This version is lighter because it lacks certain features, however, using it might be a solid workaround if you’re experiencingThere was a problem connecting toGmailerror.

To access this simplified version, just click theLoad basic HTMLlink in the bottom right corner.

The basic HTML version does not offer all the features of the classicGmailversion, but at least allows you to complete the most important tasks.

6. Disable the Labs

If you use gadgets and themes to enrich yourGmailaccount, delete them as they can lead toThere was a problem connecting toGmailerror. Sometimes, the problem withGmailis caused by active Labs options.

These are experimental features that you can try onGmail, but are not yet ready to be officially released. Labs can be found by clicking on theSettings wheel > Settings> Labs. Here the available labs are displayed and you can activate or deactivate them manually.

To avoid feature problems, deactivate all Labs options.

7. Use Gmail offline

Gmail Offline is an extension that can be added toChromethat offers a simplified version ofGmailto access yourmaileven without an Internet connection. Offline e-mails are sent as soon as a connection is available, and the same is true for drafts. As soon as you return online, all messages will be synchronized.

We hope this guide helped you fixThere was a problem connecting toGmailerror. Be sure to try all of our solutions and let us know if they worked for you.

FIX: There was a problem connecting to Gmail#

What to do if Gmail has no connection?#

1. Check your extensions#

2. Wait it out#

3. Check if your mailbox is full#

4. Cache and cookies#

5. Use Gmail HTML#

6. Disable the Labs#

7. Use Gmail offline#