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FIX: Xbox Live Purchase and Content usage

2 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

ManyXboxOne users reported Purchase and Content Usage networkerroron theirXbox. Here’s how one user describes the problem onMicrosoft Answersforums:

I need help. My network on myXboxOne is saying that my purchase and content usage is “experiencing issues.” However, when I go to the Xbox live status on the website, it said it has been down since June 22. This is a big issue for me since I put $40.00 USD into myaccountfor a DLC.If anyone knows how to fix this, please let me know.

This is a networkerror, and it will prevent you from downloading new content, so in today’s article, we’ll show you how to fix it once and for all.

How do I fix the Purchase and Content Usage on Xbox One?

How do I fix the Purchase and Content Usage on Xbox One?

1. Check if the Xbox services are running properly

Xbox stopped working after power outage? Be sure to try these fixes!

2. Power cycle your console

This is an unlikely solution, but a fewusersreported that it worked for them. You can power cycle the console by doing the following:

Purchase and Content Usage network error is almost always caused by server problems, and in most cases, you just have to wait forMicrosoftto fix the problem.

If you’re tired of waiting, you can contactMicrosoftsupport and let them know about the issues you’re having.

More about the topics:xbox one

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.