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Fixed: Bluetooth Devices Stop Working After Windows 8.1, 10 Resumes From Sleep or Hibernation
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Updated onOctober 4, 2023
updated onOctober 4, 2023
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Thanks to the fact that this kind of articles are getting more popular, we’ve decided to increase their frequency. The hotfix released recently describes problems with Bluetooth devices not being recognized after Windows 8.1 resumes form sleep or hibernate state.
Consider the following scenario: You have a Windows 8.1-based computer that uses AMD Beema. You connect multiple Bluetooth devices to the computer, and they are connected to the same universal serial bus (USB) hub. You put the computer in to sleep or hibernate state, and then resume the computer. In this scenario, some Bluetooth devices cannot be recognized and therefore cannot be used.
Read Also:Fix: ‘Bluetooth Won’t Turn on’ in Windows 8, Windows 8.1
Microsoft issues fix for Bluetooth devices not being recognized on Windows 8.1
So, as we can see in the description of this KB update file, this concerns those Windows 8.1 computers who are running on AMD Beema, but I’ve seen some owners of different devices for whom this update has fixed the problem. Also, have a look at one of ourprevious storiesif you’re facing problems with Bluetooth after the latest Windows 8.1 Update. According to Microsoft, the reason for this glitch is a malfunction in the USB hub low level driver.
This update refers to users of Windows 8.1, Windows 8.1 Enterprise and Windows 8.1 Pro operating systems and you can get it while checking for updates or by downloading the hotfix from Microsoft by followingthis link. Make sure you don’t miss theKB 2955164update file, and you’ll need to have installed theKB 2919355as well, prior to that. Let us know if this has indeed solved things for you, if not, we’ll try to work out together on a possible fix for this.
Read Also:Quick Fix: ‘Your Internet Security Settings Prevented’ in Windows 8, 8.1
Radu Tyrsina
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).
For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.
Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.
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Radu Tyrsina