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GameStop Pre-owned Games Don’t Work: Simple Solutions
Get your games working again with this simple fixes
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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If your visit to GameStop concluded inbuying some pre-ownedgamesthat don’t work, you are not the only one. A large number of people have complained that most of the usedgamesthey bought from GameStop either don’t open the game at all.
This can be extremely frustrating, especially if you manage to play the game and get lost in the virtual world, only for the game to get stuck while trying to read some of the most important parts of the story.
In today’s article, we will explore some of the best things you can try to fix or replace your broken Blu-ray game.
What can I do if my GameStop pre-owned games don’t work?
1. Clean the disk with a soft cloth
This method has worked wonders in the past with dirty CDs, and it can still be applied today with the Blu-ray disks that contain yourgames.
Even though this method can’t fix the scratches found on thedisk, it will allow you to remove any residue that might affect your game’s capability of being read properly.
This is what you will need to be able to clean thedisk:
Follow these steps to clean thediskproperly:
2. Contact GameStop for a refund
In the case the above method didn’t work, the only thing you can do is to return the disc to GameStop and ask for a refund.
Depending on your exact location, the policy for returning discs will vary. Generally, you have 30 days to return any damageddiskto GameStop. You can either get shop credit for the value of the disc/discs or a full refund.
In this article, we explored the best methods to deal with the issue caused by GameStop’spre-owned games not working.
We hope cleaning the disc as mentioned above managed to make yourfavorite gamerun normally. If that is not the case, you can always contact GameStop and try to change your game.
Please feel free to let us know if this guide helped you in any way. You can do this by simply using the comment section found below.
More about the topics:Game issues
Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
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