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Groove Music is Crashing? 6 Ways to Fix it

Easy tricks to get the app up and running

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

If you enjoy music and are a Windows 10 user, then you’re probably familiar with Groove Music, an app that is essentially an improved and revamped Xbox Music app.

Despite the improvements, users have experiencedapp crashesand shutdowns with Groove Music on Windows 10, and if you’re having these problems, the following tips might help you.

How do I fix Groove Music on Windows 10?

How do I fix Groove Music on Windows 10?

1. Check and verify your settings

Your time, date, region, and language settings might not be correct on the computer, which leads to Groove Music immediately crashing.

So, to check them, you need to press theWindowskey +Iand click theTime & language, to check your settings.

2. Clear the Temp folder

Be warned that you might get a notification saying that some files and folders are in use by other applications, but you can easily remove this message by clicking Skip when it shows.

3. Reset Internet Explorer settings

4. Restore default libraries

5. Use the System File Checker tool to fix corrupt files

If Groove Music crashes on startup, it could be thecorrupt system filesto blame, and running the SFC scan should work.

6. Download Media Feature Pack

Some users have reported crashes with Groove Music on Windows 10, and according to them, downloading the Windows Media Player with Media Feature Pack for N and KN versions of Windows 10 fixed the crash issues with Groove Music.

So you candownload the Media Feature Pack for N and KNversions of Windows 10 from the official page.

And if the problem remains unresolved, find out how tomove Groove Music data to Spotifyand switch to the latter.

Do tell us which fix worked. Or, if you know of other solutions, drop them in the comments section below.

More about the topics:windows 10 fix

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.