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How to fix c101ab80 playback error on Xbox [EXPERT FIX]

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Rentingdigital moviesis something that added another layer of service to the Xbox console. Users can rent the movie from the Microsoft Video app and play it on a big screen via the console.

However, not if thec101ab80 playbackerrorappears. Namely, certain users who rented movies were met with this error and unable to play.

Here’s how one user explained the problem on theMicrosoft’s Support forum.

Hi, I rented a movie thought Microsoft video on myxboxand when I try to play it I get the error code c101ab80. Can anyone tell me how I can either play the movie or get my money back? Thank you

Learn how to fix this error by following the instructions below.

What can I do if Xbox is not playing movies?

What can I do if Xbox is not playing movies?

1: Reinstall the app

Most users didn’t know they can turn PC into a TV for Xbox. Learn how now

2: Test the Xbox Live services

3: Delete your profile and re-download it

If none of the suggested steps helped you, consider contacting support or asking for a refund.

More about the topics:Xbox One issues

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.