How to fix printer error: Resolution not supported

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Most users print documents frequently, but sometimes the error messageResolution is not Supportedcan appear and prevent them from doing so.

They often see this message in the print queue while trying toprint Excelfiles. It further extends to printing documents from Access, while other documents, including graphics, work fine.

This can be an annoying issue, but be sure of the fact that there are various potential fixes that might get it printing again. Let’s check them out closely.

What can I do if getting printer error: Resolution not supported?

1. Reset the printer

In solving most wireless printing problems, a simple resetting procedure might just do the trick. First, remove the power cable without turning theprinteroff. Then you should wait for about 30 seconds before plugging the power cable back in theprinter.

If theprinterdoesn’t automatically switch on, press thePower button. After performing these steps on your misbehavingprinter, do the same on your PC itself if necessary.

2. Change the DPI setting

If theResolution not supportederrorcomes up when trying to print a document that you’re received from someone else, it may have a slightly higher resolution than yourprintercan handle. That’s why you should change the DPI setting in Excel.

Aside from that, you should take into consideration that Excel documents apparently contain the resolution which they are supposed to be printed.

3. Reinstall the printer’s driver

If you keep getting theResolution not supportedmessage while trying to print, the problem could be related to your drivers. If the driver develops a problem, you may not be able to print documents any longer or some of yourprinter’sfeatures may not work as they used to.

To fix this, it’s time to reinstall the printer’s driver. This is quite simple to do, so just follow the above steps if the most recent driver is already stored on your Windows PC.

You may also visit the printer manufacturer’s website, locate the latest driver, and then download it. Further, install it by following the instructions provided there.

4. Delete your printer and add it back

In case the issue persists, you’d better revisitSystem Preferences > Printers & Scannersand delete theprinter. To further use it, you must add it back to your list ofprintersusingPrinters & Scanners preferencesonce again.

If the network printer you want to use doesn’t show up in the list of availableprinters, do not hesitate to add it as an IP printer. Keep in mind that theprintermust support one of the following printing protocols: AirPrint, Line Printer Daemon (LPD), HP Jetdirect (Socket), or Internet Printing Protocol (IPP).

Once you complete these steps, theResolution not supportederror should no longer be an annoyance for you.

When all solutions fail, you should take into consideration to service theprinterif it’s still within the warranty period. To have it repaired, contact the manufacturer.

How to fix printer error: Resolution not supported#

What can I do if getting printer error: Resolution not supported?#

1. Reset the printer#

2. Change the DPI setting#

3. Reinstall the printer’s driver#

4. Delete your printer and add it back#