Share this article

Improve this guide

How to Fix “the game couldn’t start” Xbox 360 Game Error

Get the game working again and play it worry-free

9 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Playing games on Xbox is great, but sometimes certain errors can occur that prevent you from enjoying in your favorite games.

Users reportedThe game couldn’t startXbox 360 error on their console, so today we’re going to show you how to fix this error.

“Game couldn’t start” Xbox 360 error, how to fix it?

“Game couldn’t start” Xbox 360 error, how to fix it?

1 – Delete the latest system update

Users reported this error message while using Xbox Dashboard features, and this usually means that there’s a problem with the latest console software update.

To fix this problem, you need to delete the last update and download it again.

To do that, follow these steps:

Keep in mind that you don’t have to download the update immediately, but you won’t be able to sign in to Xbox Live until you do.

2 – Install the latest Xbox update

If you’re gettingGame could not starterror, you might want to try updating your Xbox. The easiest way to do that is to connect to Xbox Live.

This is a simple process and you can do it by following these steps:

If you can’t access Xbox Live for some reason, you can download the update on your PC and move it to aUSB flash drive. To do that, follow these steps:

If you decide to use a USB flash drive to install the update, keep in mind that you’ll need to use a USB flash drive with FAT32 file system.

Also, if your USB flash drive isn’t FAT32, you’ll need to reformat it as a FAT32 device.

If you don’t have an extra USB flash drive, you can also download the update and burn it to aDVDorCDand install it that way.

The process is almost identical, except you have to use a CD/DVDburning software.

3 – Make sure that you’re using an official Xbox hard drive

If you try to play Xbox games on Xbox 360 you might getGame could not starterror. To fix this error you need to be sure that you’re using an original Xbox 360hard drive.

Most Xbox games will work on your Xbox 360 as long as you have the original hard drive.

If you get an error message while trying to run Xbox games on Xbox 360, it might be that the game just isn’t compatible with your console.

4 – Replace your hard drive

Sometimes this error can occur due to problems with the hard drive, and if that’s the case, you might want to try replacing the hard drive. To do that, follow these steps:

After removing the hard drive, try replacing your hard drive with a different one. In these types of situations it might be the best that you borrow a hard drive from a friend and test it on your console.

If the problem doesn’t appear with a different hard drive, you’ll have to purchase a new hard drive for your Xbox.

5 – Try cleaning the game disc

Game could not starterror can appear if your disc has scratches, and to fix this problem it’s recommended that you clean your game disc. To do that, follow these steps:

You can also take your disc to a store that has a disc polishing machine and ask them to polish your disc.

If that doesn’t work you might want to ask your friend to borrow you his game disc and check if it works on your console.

If the other game disc works without problems, it means that your game disc is damaged and you might want to consider replacement.

6 – Check your hard drive

Users reported this error while trying to run backward compatible games on their console.

According to them, it seems that the problem can be caused by your hard drive, especially if you purchased a hard drive from a third-party.

According to users, their hard drive works without any problems with newer games, but backward compatible games can’t run on third-party hard drives.

If you have a third-party hard drive, you’ll have to replace it with original Xbox hard drive whenever you want to play a backward compatible game.

7 – Delete the game from your hard drive and reinstall it

Users reported this issue with certain games, and in order to fix it you need to delete the installed game from your hard drive.

To do that on Xbox One, follow these steps:

To reinstall a game on Xbox One simply go toGames & Appssection. You’ll seeReady to installlist that includes games that you own but you don’t have installed on your hard drive.

Select the game that you want to install and wait until the game is installed.

To delete a game from Xbox 360, do the following:

To install the game again, do the following:

If your disc is damaged and you can’t install it to your hard drive, you might want to borrow your friend’s disc and use it for the installation.

After that you just need to insert your game disc and you should be able to run the game without any problems.

8 – Format the hard drive

According to users, you might be able to fixGame couldn’t starterror on your Xbox 360 simply by formatting your hard drive. To do that, follow these steps:

Formatting your hard drive will delete all files from your hard drive, including installed games, DLCs and saved games, therefore be sure to back up all important files before formatting your hard drive.

9 – Clear the cache

Sometimes cache files on your Xbox can cause this and many other errors to appear.

To fix this problem, you need to clear the cache, and you can do that on Xbox 360 by following these steps:

To clear cache on Xbox One, you need to do the following:

After clearing the cache, check if the error is resolved.

10 – Remove any USB flash drives

Game could not starterror can sometimes appear if you have a USB flash drive attached to your console.

To fix this error you just need to remove any external storage devices and restart your console. After doing that, check if the problem is resolved.

Game couldn’t startXbox 360 error can prevent you from playing your favorite game on Xbox, but you should be able to fix this error by using one of our solutions.

READ ALSO:

More about the topics:xbox,Xbox One issues

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.