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How to fix Windows Update error 8020002e

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Windows Update errors aren’t entirely uncommon as there are lots of threads on the Microsoft forum pertaining to update issues. Error 8020002e is anotherWindows Updateissue that users have discussed on Microsoft’s support forum.

One user stated in anMS forum post:

The following error prevents my computer from installing Windows Updates: Code 8020002E.

If you need to fix thaterror, check out some of these potential resolutions for it.

How might I fix Windows Update error 8020002e?

How might I fix Windows Update error 8020002e?

1. Clear SoftwareDistribution subfolders

First, try this user confirmed fix for Windows Update error 8020002e.

2. Turn off third-party antivirus utilities

The 8020002e error might be due to a third-party antivirus utility interfering with Windows Update. Avast, Comodo, Sophos, and McAfee antivirus software reputedly generate the issue.

So, disabling, or uninstalling, those antivirus utilities before checking for updates might fix theerror. Right-click your antivirus utility’s system tray icon and look for a disable option of some description on the context menu.

Then select that option to disable the software.

3. Turn off Windows Defender Firewall

If you don’t have a third-party antivirus utility, try temporarily turning offWindows Defender Firewall.

Looking for a reliable antivirus tool? Check out this article for our top choices.

4. Disable proxy server

If utilizing a proxy server, try disabling proxy.

5. Run a System File Checker scan

System file corruption can be another factor behind 8020002eerror.

There’s a pretty a good chance those resolutions will fixerror8020002e. They aren’t guaranteed, however, and some users might need to refresh Windows with a repair install to fix the issue.

Alternatively, users canreset Windows 10to factory settings with its Reset this PC utility.

Do you know of another way of fixing this Windows Update error? Share it with us and the other users by leaving us a message in the comments section below.

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More about the topics:windows fix,Windows Update

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.