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How to get rid of the name matching error in Outlook?
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Microsoft Outlookis anemail clientand acts as the delegatedemail clientof theMicrosoft OfficeSuite.
While not as popular as otheremail clients, it is definitelyuseful in work environments. As amail client, you need to work using contacts in your address lists.
Unfortunately, users have been reporting on theofficial forumsthat they are encountering anerror messagewhen trying to add a new user mailbox.
I am trying do add a new user mailbox to the exchange server 2010 from the outlook client autodiscovery. It gives me the followerror message:name could not be matched to a name in the address list
According toMicrosoft:
This issue typically occurs when the user account is not associated with a mailbox or when it has been manually configured to be hidden from the Global Address List. Lack of Active Directory permissions to certain objects or issues with the Exchange Recipient Update Service are also common causes. In addition to the error above, end users may be unable to successfully perform a check name, create a MAPI profile, or connect to an Exchange server.
How do I get rid of the name matching error in Outlook?
Make sure the user is not hidden from the address lists and that the user’s mailbox exists.
Now that you’ve done that, it is time to test out whether this works:
The account should now function normally without the error appearing anymore.
Do you receive a name matching error inOutlookwhen trying to add new contacts? Are you currently aware of any other solutions we may have missed?
If so, please do not hesitate to share with the other users in the comments section below.
Teodor Nechita
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.
When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.
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Teodor Nechita
