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How to stop the Teams chats from popping up old messages
The bug happens on mobile devices that are not updated.
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Microsoft Teams is arguably one of the most popular appsfor professionals. It offers a wide array of services, including video calls, andthe ability to create organizational charts. The latest innovations for it also include some very useful AI-based featuresthat will greatly ease your work.
However, the app also has its drawbacks. For example, for Windows 11, the Microsoft Teams chat feature is automatically installed in the OS, prompting European users to officially complain about it. The appwill be removed in future patches in Europe.
Plus, it seems that for mobile devices, Teams chat also pops up old messages, both in iOS, and Android as well.Several users complained about it on Microsoft forums, looking for an answer.
It seems that Team chats are popping up old messages as old as 6 months. Not only that, but one particular user deleted the app, redownloaded it, and even cleared out the data, only for the bug to happen again.
So what it’s there to be done in this case? There are several solutions both for iOS, and Android.
Here’s how you stop Teams chats from popping up old messages
The most simple solution is to just leave the group chat, and then ask the group admin to remove you from the chat completely as well.
Then, you can ask the group admin to add you back to the group. This might solve the issue altogether.
But there is another solution that could work too. It requires you to follow several steps, but once they’re completed, you should be able to use Teams chat properly.
Force-stop your Teams chats
Restart your Phone
Depending on what kind of phone you have, find out the shutdown button, hold it, and restart your phone.
Resetting it usually means a fresh start for your apps, as well, and any other internal conflicts should be resolved.
Reset your Wi-fi connection
Resetting them should resolve any internal conflicts that these connections have.
Update your phone’s OS to the latest version
For each mobile device, the updating section is different, but usually, you’ll find it in Settings. When you find it, tap on it, and make sure to update your phone to the latest Android or iOS versions.
These solutions will usually work, and they will proceed to get rid of the annoying old messages popping out.
But if nothing works, you can eitherget help from Microsoft Teamsor from your mobile device manufacturer.
Be sure to let us know which one of these solutions worked for you in the comments section below.
More about the topics:Android issues,Microsoft Teams
Flavius Floare
Tech Journalist
Flavius is a writer and a media content producer with a particular interest in technology, gaming, media, film and storytelling.
He’s always curious and ready to take on everything new in the tech world, covering Microsoft’s products on a daily basis. The passion for gaming and hardware feeds his journalistic approach, making him a great researcher and news writer that’s always ready to bring you the bleeding edge!
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Flavius Floare
Tech Journalist
Flavius is a writer and a media content producer with a particular interest in technology, gaming, media, film and storytelling.
