Share this article

Latest news

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low

Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

Death Stranding Director’s Cut is now Xbox X|S at a huge discount

Outlook will let users create custom account icons so they can tell their accounts apart easier

Keyboard and mouse not working after Windows 10 update [FIX]

3 min. read

Updated onJune 8, 2023

updated onJune 8, 2023

Share this article

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

InstallingWindows 10updates or upgrading to Windows 10 is not always a smooth process, and sometimes there might be some issues.

One of the most annoying issues with Windows 10 is that the keyboard and mouse no longer work after the update to Windows 10.

As far as we can tell, this issue is more common with USB peripherals, so here’s what can you do about it. Before we start, make sure that you connect the PS/2 keyboard and mouse to your computer.

How can I fix keyboard/ mouse issues after an update?

How can I fix keyboard/ mouse issues after an update?

1. Remove previous updates

Also, be ready to enter your administrator password if you’re asked to.

SometimesWindows updatescan make more harm than good, and in the past, it has been known that optionalupdatescan cause some issues.

2. Disable USB 3.0 support from BIOS

3. Use a different USB port

If the keyboard and mouse aren’t working try plugging them into different USB ports. Sometimes, it’s only the port that’s faulty while the hardware is functional.

Connecting your peripherals to other devices, if available, is also useful.

4. Update your keyboard/ mouse drivers

If your keyboard or mouse starts working, go to Settings > Device Manager. Find the USB controllers with exclamation marks next to them, right-click to disable and enable them again, and everything should start working normally.

If this process doesn’t change anything, you should uninstall the drivers to force-update them.

If you want to do this quicker and safer, you can use dedicated driver updater software such asOutbyte Driver Updater. It will detect outdated, damaged, and missing drivers and install the best versions available.

5. Run the Hardware and Devices troubleshooter

Since this problem is related to your peripherals, you can also run theHardwareand Devices troubleshooter to fix it. With the help of this tool, your computer will automatically scan your keyboard and mouse for issues and repair them on the spot.

To run thetroubleshooter, go to Settings > Update & Security > Troubleshoot > locate theHardwareand Devices troubleshooter and launch it.

6. Clean boot your computer

Particular apps and programs may interfere with your keyboard and mouse. As a result, your mouse may move by itself, your keyboard may freeze, and so on.

The above steps should clear any glitch these apps might cause and restore the functionality of your peripherals.

And these were our solutions to fix keyboard and mouse issues after a Windows update. If you have successfully used other methods, please share them in the comments.

More about the topics:Fix mouse issues,Keyboard issues,Windows Update

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

User forum

9 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.