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LastPass does not recognize this device? Try these methods
Check our recommendations and solve this LastPass issue
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Many users complained about constantly receiving theLastPassdoes not recognize this device or you are at a new location. Please check your email to grant access to your new device or locationerror.
It just seems that you first need to authorize the device when logging in from a new IP.
Things get complicated when you try tofind that emailyou’re eagerly waiting for. You’ve probably looked everywhere, including spam. There’s literally no received email to help you follow any further instructions.
The even stranger thing is that others see this warning even though they’re at the same location, on the same computer.LastPassalso shows ridiculous locations, and it continues to prompt users with such messages.
Are you in a dilemma about how to tackle this issue too? If you would like some help, see the easy solutions below.
Quick tip
It’s recommended you don’t use the same password or variations of the same password on all your accounts. In case one of your accounts is compromised, all your other passwords are still secure.
You can use a dedicated tool likeRoboFormto generate highly secure and unique passwords and store them in a digital vault with next-gen encryption.
RoboForm
What can I do if LastPass does not recognize this device?
1. Check your security email address
Many users prefer to safeguard their accounts by adding a secondary security email address. Security notifications are directed there in case your primary account email address is compromised.
Therefore, if you have added asecurity email addressto your account, you should better check that inbox first. If you don’t have such an email, all notifications should go to your primary address.
2. Add LastPass to your email filter’s whitelist
It often happens that emails are being blocked or sent to the Junk folder. BlameLastPassfor their spammy-looking content emails for as long as you’d like. This will serve you no good.
To ensure it doesn’t keep on happening to you, just add[email protected]and[email protected]as contacts. Also, add them to your email’s filter whitelist. After that, promptLastPassagain to send you a new email.
3. Try to disable the email loop confirmation
Switching back and forth between the inbox and spam folders for hours is ridiculous. The email verification is often delayed, yet it does eventually arrive for some.
If you’re still in the unfortunate situation of not getting it, try to disable email loop confirmation when logging in from a new device or new location. Follow the path described above.
This clearly doesn’t address the fact that the Email Verification feature is broken. Call it a bug, a glitch, or just poor programming, this is a major problem against comfortably using LastPass.
Verifying the access to your LastPass account by clicking a verification link that is sent to your email address, should be a very easy step to do.
For any more questions or suggestions, don’t hesitate to reach for the comments section below.
Take a look at ourPassword Manager Hubfor many other helpful guides and articles on this topic.
Check out our detailed LastPass pagefor other useful information.
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.