Microsoft blocking Windows 10 May 2020 Update from several devices
Several issues caused Microsoft to implement compatibility holds that will block the Windows 10 May 2020 Update from systems until a fix is found.
When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
What you need to know
Microsoft is blocking a wide range of devices from receiving the Windows 10 May 2020 Update. The blocks are due toknown issuesthat caused Microsoft to put a “compatibility hold” on affected Windows 10 devices. TheSurface Pro 7andSurface Laptop 3are among the devices that will not receive the latest version of Windows 10 through Windows Update at this time.
The list of known issues from Microsoft includes nine issues that result in a compatibility hold. That type of hold means that the latest version of Windows 10 won’t appear through Windows Update. You can still force Windows 10 to install on these systems using theMicrosoft Update assistant, but Microsoft recommends against it. We also recommend against installing Windows 10 on systems that can be affected by these discovered issues.
Windows 10 May 2020 Update common problems — and the fixes
If you check Windows Update on affected devices, you won’t see an update to install. Microsoft also added some text to Windows Update to clarify the situation, which reads:
The Windows 10 May 2020 Update is on its way. We’re offering this update to compatible devices, but your device isn’t quite ready for it. Once your device is ready, you’ll see the update available on this page. There’s nothing you need to do at this time.
One issue affects Always On, Always Connected devices, including the Surface Pro 7 and Surface Laptop 3. The issue can cause errors, unexpected shutdowns, and restarts. Another issue can break mouse input with apps and games that use GameInput Redistributable.
As pointed out byThe Verge, Microsoft is also throttling the availability of the Windows 10 May 2020 Update through Windows Update. As a result, even devices unaffected by these issues might not see the update at this time.
Get the Windows Central Newsletter
All the latest news, reviews, and guides for Windows and Xbox diehards.
Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He’s covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean’s journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.
