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OneDrive Error Code 0x8004de40: 6 Quick Solutions

Get the OneDrive service working again

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

While trying to sign in to yourOneDrivedesktop client, you may encounter the OneDriveerrorcode 0x8004de40. The fullerror messagereads:There was a problem connecting to OneDriveand offers atry againoption.

This can be a real concern for many users because it affects the normal use of the OneDrive service.

So, in this guide, we look at some tried and tested solutions and common triggers of this error.

Why am I getting OneDrive error code 0x8004de40?

Why am I getting OneDrive error code 0x8004de40?

If you get the OneDrive error code 0x8004de40, it could be caused by any one of the following:

With these causes in mind, let us explore some solutions that other users have found effective.

How do I fix the OneDrive error code 0x8004de40?

How do I fix the OneDrive error code 0x8004de40?

1. Change the Internet Properties

TLS 1.0 and above is a security protocol that helps establish encryption channels over the computer network. Your OneDrive client may not function properly when these protocols are disabled.

2. Configure the Internet proxy settings

Proxy servers allow you to bypass certain restrictions your ISP apply, while some organizations use them to establish a secure connection to their network.

However, sometimes incorrect proxy settings can create issues with the OneDrive account, resulting in a connection error.

Are you unable to connect to a proxy server in Windows 10? Feel free to make allproxy server issuesa thing of the past immediately.

3. Reset the OneDrive client

An alternative way to reset OneDrive:

Resetting the OneDrive client can help resolve issues due to bad cache and configuration. Also, for those wondering how do I fix a corrupted OneDrive, this should do the trick.

4. Whitelist OneDrive in Firewall

Whitelisting Microsoft OneDrive in the firewall for both Private and Public networks should fix the OneDrive error code 0x8004de40 in Windows 11.

5. Reset Winsock properties

If you’re having troubleaccessing Command Prompt as an admin, rest assured that our simple tips will help you in no time.

Winsock reset usually helps with resolving network problems on your Windows PC. Running the above-given command should help you resolve OneDrivenetwork-relatedissues. Also, it would work if you are getting OneDrive error code 0x8004de40 in Windows 7.

6. Delete Registry keys

Even after following all the steps in this article, the OneDriveerrorcode 0x8004de40  persists; launch the Microsoft Store, and check if an update is available for the OneDrive client.

Also, download and install any pending Windows updates by going toStart > Settings > Update and Security > Windows Updates.

Even more, check out this guide dedicated toOneDrive errors during Windows 10 shutdown. This issue can cause stress, so don’t hesitate to solve it for good.

Leave any other questions or suggestions in the comments section below, and we’ll check them out.

More about the topics:onedrive

Tashreef Shareef

Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.

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