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PS5 CE-112840-6 Error: 3 Quick and Easy Ways to Fix It
When dealing with this PS5 error, carefully go through this guide
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
As we all know, not only PCs are vulnerable to system errors that can spoil an afternoon of immersive gaming.
In fact,gaming consolesalways had problems, and finding a fix for it quickly can make all the difference, but we’ll get to that in a second.
PlayStation users have long reported dealing with error codeCE-112840-6, and today we will show you how to fix the issue.
Unlike theSystem update, Something went wrong error, this one will affect your online activities and prevent you from purchasing any games.
What is error 112840 6?
PS5 CE-112840-6 error occurs when trying to redeem your code or make online purchases on the PS5 store. There are a few causes for this issue:
How do I fix error CE-112840-6?
1. Switch to a wired Internet connection
Many times, theCE-112840-6error code for PlayStation consoles can be the result of a poor or inexistent internet connection.
That’s why, to avoid unnecessary trouble, that is the first thing you should check in this situation.
If your console is connected to your WiFi, try connecting it to your router with a cable to ensure a higher, more stable connection,
2. Uninstall/reinstall the game
CE-112840-6 appears when trying to buy a game or any other app, and reinstalling the game or app can sometimes help.
3. Unplug any external storage devices
Immediately after you power on your PlayStation 5, you should get an alert that says there are two copies of the game installed.
Don’t panic. Instead, when prompted to remove one of the copies, remember to remove the copy from the external drive.
That is why you must delete the game from your console’s internal storage, restart the console and reinstall the game.
Alternatively, if none of the solutions above worked, check out what thePlaystation’s official support pagerecommended to users.
Know that PS5 users have also reported dealing with theWS-116520-5error; so keep that in mind if you have this type of console.
This error is somewhat similar toPS5 Redirect error, since it’s a network error, but its solutions are drastically different.
We can also help if youcan’t sign into the PlayStation Network, or if you want tochange the region or location on your PS4 or PS5.
Has this article helped you fix this PlayStation issue? Share your experience with us in the comments section below.
More about the topics:Playstation 4,Playstation 5
Alexandru Poloboc
Tech Journalist
With an overpowering desire to always get to the bottom of things and uncover the truth, Alex spent most of his time working as a news reporter, anchor, as well as TV and radio entertainment show host.
A certified gadget freak, he always feels the need to surround himself with next-generation electronics.
When he is not working, he splits his free time between making music, gaming, playing football, basketball and taking his dogs on adventures.
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Alexandru Poloboc
Tech Journalist
With a desire to always get to the bottom of things and uncover the truth, Alex spent most of his time working as a news reporter.