Should your business be investing more in front-line employees?
Invest in your frontline workers and enjoy the rewards, study finds
When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
New research from Kahoot! has told businesses to invest more in their frontline workers, with nine in 10 (93%) eager to learn and grow at work.
The study, unsurprisingly, reveals the need for further training when it comes toAI tools– a buzzword that has been circulating businesses at scale since the public preview launch ofChatGPTone year ago.
Kahoot! also uncovers the potential ROIs relating to frontline worker investment, suggesting that three-quarters (71%) are prepared to go the extra mile in order to realize company success.
Look after your frontline workers
The report cites another study claiming that frontline workers make up around seven in 10 US workers, revealing the true scale of the cause.
The same third-party study claims that half of US frontline workers have considered quitting their jobs and even leaving their industry entirely. A further one in five global frontline workers are preparing to quit within the next three to six months.
However, given the right tools, career support, and training, two-thirds (64%) would stay at their company for another six years, improving overall worker retention.
Already, 38% are reading books, articles, and research to expand their knowledge, with another 28% learning through podcasts and educational videos. Nearly as many are also pursuing certifications or licenses to validate their skills.
Are you a pro? Subscribe to our newsletter
Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed!
With such a hunger to learn, the benefits of company-provided tools and training become evident, with Kahoot! even claiming a link between the provision of advanced training with decades-long company loyalty.
Kahoot! VP James Micklethwait concluded: “The frontline workforce is telling our leaders something important: When you invest in our growth, you’ll see our true potential and how we can benefit the company in the long run.”
More from TechRadar Pro
With several years’ experience freelancing in tech and automotive circles, Craig’s specific interests lie in technology that is designed to better our lives, including AI and ML, productivity aids, and smart fitness. He is also passionate about cars and the decarbonisation of personal transportation. As an avid bargain-hunter, you can be sure that any deal Craig finds is top value!
Mount-It Electric Standing Desk review
One more AMD eGPU docking station goes on sale — but it doesn’t have USB 4.0, can’t accommodate an M.2 SSD and requires an OCuLink connector to feed the RX 7600M XT chip
7 myths about email security everyone should stop believing
