Some Pixel 6 owners are having problems after the Android 14 update

This isn’t good

When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

While mostAndroid 14users are enjoying the new features and additional security it brings in, not everyone is happy, as a subsection ofGoogle Pixel 6owners are reporting that the software upgrade has brought with it a number of problems.

As perThe Verge, the issues seem to be centered around using multiple profiles on the same Android phone. It would appear thatPixel 6aandPixel 6 Proowners are affected by this, as well as those using the standard Pixel 6.

According to postson Redditand on the officialPixel support forums, users are experiencing crashes, finding their locally stored files have disappeared, and getting messages that the local storage is full (when it isn’t).

Even if this is only affecting a limited number of users, these are clearly significant problems, and users are finding they are losing data and having to reset their phones. At the time of writing, there’s been no fix or official response issued byGoogle, though some users are reporting that switching to a secondary profile helps with storage access.

How multiple profiles work

Multiple profiles on Android work in a similar way to user accounts on Windows or macOS: they keep separate spaces on the device, each with their own apps, settings and customizations, so different people can use a single phone or tablet.

These profiles don’t have to be used by multiple people though. One common way in which they’re used is to separate work stuff and personal stuff on a phone, using different Google accounts – and switching between accounts only takes a few taps.

Without any official input from Google it’s difficult to assess what exactly is going on here, but it seems that Android 14 is somewhat confused by these multiple profiles. It’s strange though that only Pixel 6 models appear to be affected so far.

Get the best Black Friday deals direct to your inbox, plus news, reviews, and more.

Sign up to be the first to know about unmissable Black Friday deals on top tech, plus get all your favorite TechRadar content.

If you own a Pixel 6 handset of some description, it might be wise to hold off on the Android 14 update until this gets cleared up and a fix is pushed out by Google – especially if you’re using more than one profile.

You might also like

Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. Based out of Stockport, England, on TechRadar you’ll find him covering news, features and reviews, particularly for phones, tablets and wearables. Working to ensure our breaking news coverage is the best in the business over weekends, David also has bylines at Gizmodo, T3, PopSci and a few other places besides, as well as being many years editing the likes of PC Explorer and The Hardware Handbook.

Latest Google Pixel update includes surprise launch of Android 15’s best battery feature

The Pixel Phone app might soon let you respond to calls with AI messages

Sihoo Doro S100 ergonomic office chair review