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Surface Pro Touch Screen Dead Spots: 4 Fixes to use
You might have to reset your device to fix this issue
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Since Microsoft launched the belovedSurface Pro product, many users have reported that some touchscreen devices have dead spots.
This can be a big problem depending on the affected surface area.To help solve this problem, we prepared a list of possible fixes in this guide.
Why is the Surface Pro touchscreen not working?
A series of factors can cause the Surface Pro touchscreen to have dead spots. Below are some of the prevalent ones:
How can I fix Surface Pro touchscreen dead spots?
Below are some troubleshooting steps to try before delving into the sophisticated solutions in this section:
If you still can’t solve the problem, you can proceed to the fixes below:
1. Update your touchscreen driver
If the Surface Pro touchscreen has some dead spots, you should try to update your drivers by following the steps above. You can also visit theSurface Pro websiteand check if an updated driver is available.
However, downloading drivers manually is a process that carries the risk of getting the wrong driver installed, which may lead to severe malfunctions.
Hence, we strongly recommend theOutbyte Driver Updatertool to update your drivers to avoid damage to your PC.To keep your PC, including hardware components, safe and efficient, the latest drivers should permanently be installed, like touchscreendrivers.
This great tool was developed, so you do not have to manually download and install your drivers.
Outbyte Driver Updater
2. Reinstall your driver
If updating your driver does not eliminate the Surface Pro touchscreen dead spots, you need to uninstall the drivers completely. Then, after restarting your Surface device, the drivers will be reinstalled automatically.
3. Install system updates
Another potential cause of the Surface Pro touch screen dead spots is an outdated operating system. This makes your device misbehave until you install the latest patches.
4. Restore Surface
If the Surface Pro 3, 4, or 7 screen problems continue after applying the fixes above, you must reset your device to default. This will reverse the changes you might have made to your device that are causing the problem.
These four solutionscan help you fix the Surface Pro touch screen dead spots problem. If resetting the Surface device fails to solve the issue, contact Microsoft Support or see a technician to check it out.
Similarly, if yourmouse keeps jumping around on Surface Pro 4, check our detailed guide to fix it effortlessly.
In the comments below, let us know the solution that helped you fix this issue.
More about the topics:Microsoft Surface,Touchscreen issues
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.