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The Remote Connection was not Made: 9 Ways to Resolve it
Check your connection and tweak your remote desktop settings
7 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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VPNs (Virtual Private Networks) are tools that make it harder for outside entities to track your browsing behavior while circumventing censorship. While many users use VPNs relatively quickly, some complain that the remote connection was not made.
This issue can be frustrating, but it is not the most difficult to solve, as we will show in this guide.
What caused The remote connection was not made because the name of the remote access server did not resolve?
Several factors can cause the remote connection was not made error message. Below are some of the notable causes:
Speaking of this problem, here are some similar errors that users reported:
How can I fix The remote connection was not made because the name of the remote access server did not resolve?
1. Double-check the Hostname
First, double-check that you’re entering the correct hostname.
The hostname is the device’s name that configures the remote access, as explained above. Check the name and make sure it matches the Hostname in your remote access connection.
Ensure there are no typos in the hostname entered to connect with VPN. Alternatively, you can establish a VPN connection with your server IP address.
2. Use a reliable VPN to create a remote connection
VPNs are beneficial, and more often than not, you will eventually have to resort to using one.
Several benefits come with a good VPN.
First and foremost, they ensure your connection is private and protect sensitive data about your identity, location, and browsing activity.
Secondly, they can help boost your connection for gaming or help you access the geo-restricted content on streaming platforms.
Unfortunately, if the VPN you use is not completely up-to-date or set up faulty, you may experience errors like this Remote access connection.
VPN software is quite similar in settings, so you can follow this guide even if you use something else.
If you have a VPN that automatically connects to a server, try manually changing to a different server and see if the problem persists.
ExpressVPN
3. Flush the DNS and reset Winstock
Flushing the DNS (Domain Name System) and resetting network settings are some of the most effective fixes for this VPN error. After running these commands, check if the problem is resolved.
4. Disable your firewall
A firewall is a great security feature, but sometimes your firewall can causeThe remote connection was not madeerror to appear. If you encounter this issue, you might have to temporarily disable your firewall.
If the problem doesn’t appear after doing this, your firewall isn’t correctly configured. Therefore, you need to enable your firewall and check your configuration to fix it.
5. Change your DNS
After doing that, you’ll use Google’s DNS, and the issue should be resolved. If you want, you can also use OpenDNS or any other DNS by using this method.
6. Restart RasMan process
Many users reported thatThe remote connection was not madeerror message can occur due to RasMan process. To fix the problem, it’s required that you restart this process.
After running these two commands, the RasMan process will restart, and the issue should be resolved entirely.
7. Disable third-party antivirus software
If you keep gettingThe remote connection was not madean error message the problem might be your antivirus. Third-party antivirus tools can sometimes interfere with Windows and cause this and other errors to occur.
To fix the problem, you need to disable certain antivirus features and check if that helps. For example, you might have to disable your antivirus if the issue is still temporary.
If this fixes the issue, you might have to remove the security software and use another. Many options are available so that you can find thebest antivirus softwarefor your particular needs.
8. Disable your proxy
Many users use proxy to protect their privacy online, but sometimes your proxy can causeThe remote connection was not made an error to appear. To fix the problem, it’s advised to disable your proxy.
9. Perform a clean boot
Sometimes third-party applications or services can interfere with Windows and cause this and other errors to appear. It would be best to start your PC in Clean boot mode to fix the problem.
Once your PC restarts, check if the problem is still there. If not, you need to enable disabled services and apps one by one until you find the cause.
Once you find the problematic application, you mustremove it from your Windows 10 PC.
These are tested solutions to get back on your remote desktop connection. In addition, there are several ways you can connect from one device to another and control a PC through another PC.
You could use Windows 10’s built-in Remote Desktop feature or athird-party remote access toolsuch as TeamViewer.
Feel free to let us know the solution that helped you fix this issue in the comments below.
More about the topics:Fix VPN,windows 10 error fix,windows 10 fix
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.