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This is how we fix the most common Uplay errors on PC

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Ubisoftis well-known for the great games it dishes out every year.

In fact, things are going so well forUbisoftthat they figured they could create their own game distribution platform.

That’s the story of how the Uplay client came into existence, and this article will tell you how to fix some of the most commonerroryou might meet while using it.

Fix common Uplay error messages

Fix common Uplay error messages

1. Errors 17008, 17012, 17013 and 17014

1.1 Run Uplay with administrator rights

1.2 Install a fresh copy of Uplay

2. Error 17011

If that is not the issue, try running Uplay with administrator rights

3. Errors 17002 and  17009

You need to check and see whether the account of the game you want to launch is linked to yourUbisoftaccount,

There areUbisoftgames out there that can also bebought through Steam, so be sure you have the two accounts linked.

Also make sure you are logged with the right account credentials, and that the game you are playing is not an expired Demo.

4. Errors 17006 and 17017

These are generally network-related issues, and can be fixed by doing one of the following:

TCP: 443, 14000

5. Erros 17005 and 17016

No exact cause is known for thiserror, but if you do encounter them, theUbisoftsupport staff recommends that you contact them immediately and share with them these three log files:

6. Any other Uplay error that might occur

If any other error message might appear to you, try one of the solutions listed above, most importantly:

7. Use a reliable VPN service

Using a third-party VPN service to access Uplay can prevent many of the above-mentioned errors.

This type of program has customizable privacy settings and allows you to access the desired content from multiple servers located in different parts of the world. In this way, you’ll be able to use the platform with ease and enjoy long gaming sessions with no bandwidth throttling or lag.

⇒Get PIA

If you have new information as to how to fix any of theerrorslisted above, please let us know in the Comments section below.

More about the topics:error,fix,Uplay

Teodor Nechita

Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.

When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.

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