Troubleshooting in Windows 11 will never be the same again; troubleshooter retirement begins rollout

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Published onSeptember 8, 2023

published onSeptember 8, 2023

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Updated to reflect that although this announcement was made earlier this year, it’s now beginning to roll out

Earlier this year, Microsoft announced they willretire the Windows legacy inbox Troubleshooters and the Microsoft Support Diagnostic Tool (MSDT). The process of retiring these tools means that Microsoft will slowly phase out the built-in tools that automatically diagnose and correct common problems for various Windows features. As a part of this process, some of the troubleshooters will be redirected to a new Get Help platform, and the rest will be removed.

Now the process of removing these tools has begun,as noted by BetaNews.

The Microsoft Support Diagnostic Tool (MSDT) is a legacy service in Microsoft Windows that allows Microsoft technical support agents to analyze diagnostic data remotely for troubleshooting purposes. It is a command-line tool that can run troubleshooters, collect diagnostic data, and create support requests.

This retirement plan only affects Windows 11 and its future releases. If your device runs on Windows 10, 8.1, 7, or an older version, you don’t need to worry. You can continue to use the existing troubleshooters without any issues.

Davesh Beri

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Davesh Beri

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Troubleshooting in Windows 11 will never be the same again; troubleshooter retirement begins rollout