[Update, it has been fixed!] Are you having issues with Outlook.com today? Microsoft is looking into it

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Published onJuly 18, 2022

published onJuly 18, 2022

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If you’re having issues with Outlook.com today, then you’re not alone. Microsoft is aware of this problem and is looking into the reason for users being unable to access Exchange.com and Outlook.com services.

Update: Microsoft has declared this issue as fixed. Officially, Microsoft says that users in the North-Eastern United States may have been unable to access Exchange Online. Our original article is still below, and here are the company’s findings, as noted on the Microsoft 365 Admin Center.

Final status: After a period of extended monitoring, we’ve confirmed that the issue is resolved.

Scope of impact: This issue could have impacted any user attempting to access Exchange Online and were located in the North-Eastern United States and surrounding geographical regions.

Start time: Monday, July 18, 2022, 9:02 AM (1:02 PM UTC)

End time: Monday, July 18, 2022, 11:20 AM (3:20 PM UTC)

Preliminary root cause: A network router was performing below acceptable thresholds, resulting in impact. We’ll provide more information within the Post-Incident Report.

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This problem first started at around 9:34 AM ET this morning on July 18 and as of writing is still ongoingaccording to the Service health dashboard.According to Bleeping Computer, users also had issues with signing in and accessing and reviewing emails via Outlook.com and Exchange Online.

Microsoft tagged the issue in the Microsoft Admin Center withEX401976 and OL401977. Since initial reports, there have been three updates at the time of publishing. One of the latest indicated that there may be an unexpected drop in network availability, which is contributing to the degraded experience.

As of 11:00 AM ET, Microsoft says that they’ve identified the availability drops within network telemetry and are analyzing network infrastructure to isolate the source of the issue. The next update is due in another hour, and we’ll do our best to keep you posted on the latest.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

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Radu Tyrsina

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low#

Copilot in Outlook will generate personalized themes for you to customize the app#

Microsoft will raise the price of its 365 Suite to include AI capabilities#

Death Stranding Director’s Cut is now Xbox X|S at a huge discount#

Outlook will let users create custom account icons so they can tell their accounts apart easier#

[Update, it has been fixed!] Are you having issues with Outlook.com today? Microsoft is looking into it#

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low

Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

Death Stranding Director’s Cut is now Xbox X|S at a huge discount

Outlook will let users create custom account icons so they can tell their accounts apart easier

[Update, it has been fixed!] Are you having issues with Outlook.com today? Microsoft is looking into it