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Voicemail Error Code 9007 on Verizon: How to Fix It
Remove any limits on the Verizon app for proper functioning
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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If you are getting a Verizon phone error code 9007, this post is for you. Code 9007 is a critical voicemail error in Verizon that can leave you wondering why your voicemail isn’t working properly. Perhaps you have an important message but can’t get to it because of this error.
What’s worse is that not receiving voice messages is not the worst part. Your phone could suddenly experience freezes and crash at some point. Given the severity of this error, it is important to fix it immediately, and this is how to go about it.
Why is my Verizon voicemail having issues?
When you use Verizon voicemail, you expect it to work. Unfortunately, it’s not always reliable. Voicemail issues can be frustrating and make you feel like your phone is broken.
Fortunately, you can resolve the issue quickly and return to using your phone normally again.
However, before you fix it, you need to know the cause of the issue, and below are some possible reasons:
Ever since my Galaxy S6 had the Android OS upgrade to 6.0.1 (marshmallow) I get an error in my Voice mail. It says “Something went wrong. Sorry, we ran into a problem. Please try again later. If there is still a problem, please contact Customer Service at 800-922-0204 and tell them the error code is 9007.
In fact, auser was able to resolve the issuein just five minutes.
Ok so I just diconnected wifi, and after about 5 minutes I was finally able to get voicemails
How do I fix my Verizon voicemail?
Start off with the following preliminary checks:
1. Clear app data
Phone settings are different depending on your model, so for the purposes of this article, we shall be using the Samsung model.
2. Disable battery optimization
This is one of the most upvoted solutions by users. Apparently, enforcing battery limits on such apps throttles the speed of your phone, which can cause problems with apps using data.
3. Reset your Verizon voicemail
If you’re having trouble receiving voicemails, you may be able to fix the problem by resetting your account. SoHow do I reset my voicemail with Verizon?Verizon can send you a reset voicemail PIN code.
To reset your voicemail, dial *86 from your mobile phone or landline. Listen for instructions from the automated system. Follow these instructions carefully and enter the new numbers when prompted.
You can check on Verizon’s website to ensure you’re dialing the correct number, as it’s subject to change.
4. Reset your phone
If you’ve recently added a new number to your account, you may not have received it in your voicemail. Resetting your phone will give you access to voicemail again.
Press and hold the Power button and Volume down key simultaneously. Release both keys when the phone vibrates. The reset procedure differs for every phone, so check with your manufacturer if you’re unsure how to proceed.
5. Contact support
If you’ve tried all of the above and are still having trouble, then it’s time tocontact Verizon customer support. When contacting Verizon voicemail, you’ll need to provide your phone number and any other information related to your account.
Hopefully, you’ve resolved the voicemail error code 9007 on Verizon. As a last resort, wireless providers still use other network providers for their service.
Did you find any other ways to fix this problem? Let us know in the comment section below.
Claire Moraa
Windows Software Expert
Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.
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Claire Moraa
Windows Software Expert
With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.