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We used these methods to fix Xbox error 0x80090010 and they worked

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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TheXboxApp for Windows 10 has a lot of uses as it’s the cross-platform hub for allXbox. It had its fair share of remodeling and tweaking in these few past years and now it’s better than ever. At least visually.

Functionality-wise, theXboxApp has a long road ahead. Most commonerrorsare sign-inerrorsand they come in a variety of alphanumeric codes. The one we’ll try and address today goes by the “0x80090010” code. If you’re affected by thiserror, feel free to check the solutions below.

How to resolve the Xbox App error 0x80090010 on Windows 10

Solution 1 – Check the status of Xbox Live server

Let’s start by checking theXboxLive services server status. If the server is down at the moment, you probably won’t be able to sign in with your Microsoft account toXboxapp for Windows 10. They are usually up and running most of the time, but rare crashes are also a thing, while the maintenance is just a usual process.

You can check for theXboxLive status,here. If that’s not the reason for the saiderror, we suggest moving to additional steps provided below.

Solution 2 – Reset Xbox app

Let’s move to the next troubleshooting step. The pilled up cache in the app can cause a lot of issues, especially if you’ve made some system changes. That’s why we suggest resetting theXboxapp to factory values and moving from there. The procedure should resolve minor issues and, hopefully, allow you to sign in without the 0x80090010 error.

With that said, here’s how to resetXboxApp on Windows 10:

Solution 3 – Check the date and time

Date and Time settings, along with Region settings can affect theerrorat hand, as well. That’s why we suggest inspecting those and confirming they are properly set. Usually, those settings are automatically set to automatic, but they might’ve changed after an update.

Here’s how to set a proper date and time on Windows 10:

Solution 4 – Check the network

Local network issues might cause sign-in problems, as much as anything else from this list. And one of the easiest to find out. Just open a browser and check whether you can orcan’t connect to the internet. If you’re able to connect, we suggest temporarily disabling a third-party antivirus software.

On the other hand, if you have internet problems, consider these troubleshooting steps:

Solution 5 – Reset Xbox Live services

Now, if an app which depends on various services runs into anerror, we can reset the associated services and hope for the best. Xbox App andXbox Liveare using multiple services, but for the sake of addressing thiserror, we’ll focus on two of them. Services you need to check areXbox LiveNetworking andXbox LiveAuth Manager. After you’ve reached them, restart them and look for improvements.

Here’s how to resetXbox Liveservices on Windows 10:

Seemingly, a problem arises when your Windows 10 and Xbox App share the same Microsoft Account. For some peculiar reason, users who had a shared account weren’t able to sign into Xbox App. They succeeded in overcoming this system bug by removing Windows 10 domain account and switching to a local one. After that, they successfully signed into Xbox App and re-established the domain account again.

Here’s the explanation of the whole procedure:

Solution 7 – Reinstall Xbox app

Finally, we can only suggest to reinstall the Xbox App and move from there. Now, you can’t just remove it like any other app. System apps’ uninstalling requires a different approach. You’ll need to use the elevated PowerShell and removeXboxApp that way. Once you’ve done that, just navigate to Microsoft Store and getXboxApp again.

Here’s how to do it:

And, on that note, we can wrap this up. If you have any questions or suggestions, do tell us in the comments section below. We look forward to hearing from you.

We used these methods to fix Xbox error 0x80090010 and they worked#

How to resolve the Xbox App error 0x80090010 on Windows 10#

Solution 1 – Check the status of Xbox Live server#

Solution 2 – Reset Xbox app#

Solution 3 – Check the date and time#

Solution 4 – Check the network#

Solution 5 – Reset Xbox Live services#

Solution 6 – Sign out of your domain account and sign in again#

Solution 7 – Reinstall Xbox app#